Our Mission Statement

The Robert S. Howley Company & PowerTechSales will
continue to provide superior value and exceptional
service in the selection, application and sale of
products to electric power producers,
consultants, distributors and end-users.

To achieve this mission we must:

• Deliver high-quality products that achieve value-added status because of reliability and attention to service quality.

• Treat customers (including internal customers) in friendly, personable ways that instill confidence and trust.

• Take the customer's viewpoint and let their needs guide us to a value-added solution.

• Be readily accessible and responsive.

• Surface and resolve problems or mistakes promptly.

• Follow-up to ensure satisfaction.

• Operate our business in an honest, ethical and professional manner by following the guidelines offered by the National Association of Purchasing Management (NAPM), the Manufacturers' Representatives Educational Research Foundation (MRERF), the Electrical Equipment Representatives Association (EERA), and the National Electrical Manufacturers' Representatives Association (NEMRA).
  

Robert S. Howley Co. / PowerTechSales
1138 Chambers Road
Columbus, OH 43212

Phone: (614) 488-5522 or (800) 300-6164
Fax: (614) 488-5922 or (800) 837-6900